A service request that captures the right detail
Tailor the questions, validations and supporting information around the service the customer is requesting.
Custom Portals & Experiences
Give each audience a clearer way to work with you.
A customer requesting a service needs a different experience from an employee coordinating it. We design portal extensions around the tasks, information and permissions of each audience, connected with the relevant MigiHub records. The scope can include tailored forms, status views, documents and actions across the agreed journey.
SHAPE YOUR REQUIREMENT
What could change for your team?
A useful view of progress
Show the agreed statuses, next steps and actions so users understand what they can do and what is awaiting review.
An experience for each role
Define different journeys for individual clients, organization contacts, members or team roles, with explicit access boundaries.
A DEFINED PROJECT
Know what we are building together.
The final deliverables and acceptance criteria are agreed for your project. This starting point helps structure that conversation.
- User journeys and role-to-action mapping
- Responsive interface designs or prototypes
- Form, status and document requirements
- Usability, accessibility and permission test scenarios
ILLUSTRATIVE PROJECT
From a business need to a testable scope.
01
Current situation
Customers contact the team to clarify the status of a request.
02
Proposed capability
A tailored portal shows approved status information, required next steps and the actions available to that customer.
03
What to validate
Test the journey on mobile, incomplete submissions and access by another account.
Illustrative scope to assess together. Implementation depends on agreed requirements and feasibility.
CONNECTED TO YOUR PLATFORM
Explore the relevant MigiHub apps.
Existing capabilities inform the project. The apps, permissions and subscription requirements are confirmed during scoping.
Customer Portal
Give customers a focused place to follow requests and relevant information.
Membership Management
Manage members, plans, renewals, payments, receipts, digital cards and member resources through one connected MigiHub module.
Booking
Give requests, appointments and service bookings a clear starting point.
YOUR PROJECT, EXPLAINED
Clear expectations.
A better starting point.
Understand the scope, responsibilities and investment before development begins.
Can we tailor an existing MigiHub portal?
Yes, we can assess extensions to an existing experience. Discovery establishes which screens, fields and actions are already available and what requires additional work.
Will it work in several languages?
Language requirements are part of the scope, including custom labels, content and validation messages. We agree the languages and the responsibility for reviewing translations.
How are costs and timing agreed?
We define requirements, deliverables, dependencies, acceptance criteria and milestones before agreeing commercial terms. The proposal distinguishes development from subscriptions, maintenance, third-party services and any AI usage costs.
Who owns the custom work?
The project agreement defines ownership and licensing of custom deliverables, reusable MigiHub components and any source-code access. Client data, platform intellectual property and project deliverables are addressed separately.
What happens when MigiHub is updated?
The project agreement establishes responsibility for compatibility, validation and maintenance of the custom capability. We clarify ongoing work and any associated costs before development begins.
PLAN THE CONNECTED WORK
Related development services
YOUR PROJECT QUOTE
Request your custom development quote.
Describe the project you want to build within or connected to MigiHub. Share the requirements, people, systems and expected outcome so we can assess the scope for your quote.
- We review your business goal and current setup.
- We clarify the scope, dependencies and useful next step.
- We prepare a scoped quote once the requirements and dependencies are clear.