A clearer view of your video relay coverage.
Plan interpreter coverage, shifts, breaks and coordination roles, then connect approved work to timesheets and payroll.
The work, connected.
Keep the operational plan for your video relay service in MigiHub. Bring coverage requirements, draft assignments and interpreter availability into the same view, so coordinators can resolve gaps and follow changes before the day is finalized.
A clearer way to manage the details.
Coverage requirements
Define the time periods, centers and staffing needs that make up your service plan.
Draft assignments
Prepare work before every interpreter has been named, while retaining the required roles.
Availability and conflicts
Review qualifications, overlapping assignments and availability before allocation.
Breaks and coordination roles
Keep active coverage, break segments and operational responsibilities visible.
Changes and history
Follow replacements, cancellations and revised assignments with their decision context.
Timesheets and payroll
Carry completed assignments into time review and approved payroll preparation.
From the first step to the next handoff.
Define coverage
Set the center, date, time periods and staffing needs.
Prepare assignments
Create drafts and identify the roles to fill.
Validate the day
Check interpreter availability, conflicts, breaks and remaining gaps.
Follow delivery
Track changes and send completed work into time review.
External video relay connections, synchronization directions and provider requirements are defined for your deployment.
Keep the next step in MigiHub.
Know the workflow.
Define the right fit.
Bring your requirements to a conversation about configuration, supported features and implementation.
What does the VRS module manage?
It focuses on the operational coverage behind a video relay service: staffing requirements, interpreter assignments, breaks, roles, changes and downstream time review.
How is VRS different from Interpreter on Demand?
VRS organizes interpreter coverage and the service schedule. Interpreter on Demand organizes an immediate client request, interpreter availability, the queue and the video session. The two workflows can be discussed together.
Can we connect an external relay platform?
Bring the platform, API requirements and synchronization needs to the project discussion. Supported actions, data ownership and integration scope are agreed for the deployment.
Let’s build around your operation.
Show us your current process, the people involved and the outcome you want to achieve.