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AGENCY EFFICIENCY CHECK

Where does your agency
lose time?

Check how requests, assignments, time, finance, and client updates flow through your agency. Get a self-assessment score and practical priorities for your team.

8 questionsAbout 3 minutesNo email needed for results
EIGHT WORKFLOWS. YOUR STARTING POINT.
Request intake
Interpreter matching
Changes & coordination
Time & approvals
Billing & payment handoffs
Client visibility
Reporting & oversight
Locations & time zones

Built for interpretation and language service agencies. Choose Not applicable for any workflow outside your operation.

STEP 1 / 4

Requests & people

0 / 8 answered

Choose the option that best describes how your agency works today. Select Not applicable where appropriate.

QUESTION 1 / 8How do new service requests enter your workflow?

QUESTION 2 / 8How do you check interpreter availability and suitability?

Results appear without an email address. Answers stay in this page session until you choose to share them. Reloading or closing the page clears them.

How the score works

Each applicable answer receives 0–3 points. All eight areas have equal weight. Not applicable answers are excluded from the possible points.

Score = total points ÷ possible points × 100, rounded.

  • 0–39Build a shared foundation
  • 40–69Connect the handoffs
  • 70–89Refine the connected workflows
  • 90–100Keep improving as you grow

These bands organize this questionnaire’s suggestions. The result is a self-assessment based on your answers; no external benchmark or financial projection is used.

BEFORE YOU START

A useful starting point for a better workflow.

Use the result to guide a team conversation and choose what to review next.

Do I need to give my email to see the results?

No. Complete the questions to see the score, your answers, and practical priorities immediately. Contact details are requested only if you choose to discuss the results with our team.

What does the score measure?

It summarizes the workflow practices you select in this questionnaire. Each applicable answer receives 0–3 points with equal weight. The score is rounded to a 0–100 scale. The method and suggestion bands are shown on the page; they use no external agency benchmark or financial projection.

What if a workflow does not apply?

Select Not applicable for that question. It is excluded from the possible points. Every question needs an answer, and at least one workflow must be applicable to produce a result.

Are my answers saved or sent automatically?

Answers and results are held in page-session memory. Reloading or closing the page clears them. They are sent to MigiHub only when you explicitly submit the optional results inquiry. You can switch between English and French within the website while keeping your answers.

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