A practical starting point for a more useful conversation about the way your organization works.
Start with the booking
A useful interpretation workflow begins by capturing language, service mode, date, time, location, client requirements and supporting information consistently.
Make scheduling operational
Availability, qualifications, assignment conflicts, notifications and last-minute changes need to be visible in the same scheduling conversation.
Connect the interpreter experience
Interpreters need a focused portal for assignments, availability, relevant documents, confirmations and time submission.
Close the loop with finance
Completed assignments should create a clear path to approved time, expenses, invoicing and operational reporting.
Evaluate the exceptions
Ask the vendor to demonstrate cancellations, reassignments, urgent requests, unfilled jobs and complex client rules. The exceptions reveal the real strength of the platform.